Policies
Privacy Policy
Last updated:
Tenmar Contracting respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have. It applies to tenmar.ca and to information you provide when you contact us or request a quote.
Information We Collect
We collect personal information that you give us directly when you fill out a form on our website, request a quote, send an email, or speak with us by phone. This may include your name, email address, phone number, property or project address, and details about the work you are considering.
When you visit tenmar.ca, we may also collect limited technical information automatically, such as your IP address, browser type, device information, and the pages you view. This helps us understand how the site is used and improve it.
How We Use Your Information
We use the information we collect to:
Respond to your enquiries and prepare quotes
Schedule measurements and coordinate installation
Communicate with you about your project
Maintain records of work we have carried out
Improve our website and services
We do not sell your personal information.
Cookies and Analytics
Our website may use cookies and similar technologies to support core functionality and to measure traffic. We may use analytics tools, such as Google Analytics, to understand how visitors interact with the site. You can adjust your browser settings to refuse cookies, though some parts of the site may not function as intended.
Sharing Your Information
We share personal information only where it is necessary to deliver our services or meet a legal obligation. This may include service providers who help us operate our website, manage communications, or process information on our behalf. These providers are only permitted to use your information for the purposes we specify.
We may also disclose information where required by law or to protect our legal rights.
Storing and Protecting Your Information
We take reasonable steps to protect your personal information against loss, unauthorized access, and misuse. Information may be held by third-party service providers, and some of these providers may store data outside British Columbia or Canada. Where that is the case, your information may be subject to the laws of the jurisdiction in which it is held.
How Long We Keep Your Information
We keep personal information only as long as it is needed for the purposes described in this policy or as required by law. When information is no longer needed, we take steps to securely delete or anonymize it.
Your Rights
Under British Columbia's Personal Information Protection Act, you have the right to ask what personal information we hold about you, request a correction, and ask how it has been used or disclosed. To make a request, contact us using the details below. We may need to verify your identity before we respond.
Changes to This Policy
We may update this policy from time to time. The current version will always be posted on this page with the date it was last updated.
Contact Us
If you have questions about this policy or how we handle your personal information, please contact us.
Tenmar Contracting
marten@tenmar.ca
1171 Hamilton Rd, Agassiz, BC V0M 1A3
